2022-2025 Mercedes-Benz S-Class, EQE, and EQS Models Recalled for Sound Defect

What You Should Do

1. This recall involves 94 Mercedes-Benz vehicles from model years 2022 through 2025, specifically S-Class, EQE, EQE SUV, EQS, and EQS SUV models.
2. Check if your vehicle is affected by visiting the NHTSA recall website and entering your 17-character Vehicle Identification Number (VIN).
3. Contact an authorized Mercedes-Benz dealer to schedule an appointment for a free update to the Acoustic Vehicle Alerting System (AVAS) software.
4. Contact Mercedes-Benz USA customer service at 1-800-367-6372 and refer to recall number 2025070005.
5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for more information.

Your Remedy Options

Affected Products