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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

General Motors, LLC: Cadillac XT4 and Chevrolet Malibu Recalled for Incorrect Owner's Manuals

Agency Publication Date: August 1, 2024
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Summary

General Motors is recalling 22 vehicles, specifically certain 2024 Cadillac XT4 and 2024 Chevrolet Malibu models, because they were delivered with the incorrect owner's manual in the glove box. These manuals fail to comply with Federal Motor Vehicle Safety Standards regarding child restraint anchorage systems (LATCH). This error means owners may lack critical safety information required to properly operate vehicle functions or secure child seats. GM will provide affected owners with the correct printed manual free of charge.

Risk

The incorrect owner's manual may provide inaccurate information about vehicle safety features and child seat installation. Following the wrong instructions could lead to improper operation of the vehicle or incorrectly installed child seats, increasing the risk of injury or a crash.

What You Should Do

  1. Identify if your vehicle is affected by checking your model and year: this recall specifically applies to 22 units of the 2024 Cadillac XT4 and 2024 Chevrolet Malibu.
  2. Locate the owner's manual in your vehicle's glove box to confirm if it matches your specific vehicle make and model.
  3. Contact your local Cadillac or Chevrolet dealer to arrange for a free replacement owner's manual. You can reach Cadillac Customer Service at 1-800-458-8006 or Chevrolet Customer Service at 1-800-222-1020, referencing GM recall number N242454040.
  4. If you have further questions, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ“‹Other Action

Free replacement of the vehicle owner's manual.

How to: Contact a Cadillac or Chevrolet dealer to receive the correct manual free of charge.

Affected Products

Product: 2024 Cadillac XT4
Product: 2024 Chevrolet Malibu

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V575000
Status: Active
Manufacturer: General Motors, LLC
Sold By: authorized dealers
Units Affected: 22 vehicles(11% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: August 26, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N242454040
Agency Last Updated: September 3, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response