Mack Trucks, Inc.: MD and Terrapro Trucks Recalled for Incorrect Weight Capacity Labels

Agency Publication Date: May 14, 2024

Summary

Mack Trucks, Inc. is recalling approximately 26 of its 2024-2025 MD and Terrapro vehicles because the Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect. This labeling error may lead operators to believe the vehicle can carry more weight than it is safely designed for, potentially resulting in an overloaded vehicle. Mack is notifying owners and providing free replacement labels through authorized dealers.

Risk

An overloaded vehicle can experience component failure or reduced handling capabilities, which increases the risk of a crash.

What You Should Do

Check your vehicle's certification label to see if you own a 2024-2025 Mack MD or Mack Terrapro model affected by this recall (Mack recall number SC0463).
Contact a Mack Trucks service provider or Mack customer service at 1-800-866-1177 to schedule a free appointment to have the incorrect certification label removed and replaced.
Be aware that until the label is replaced, you should verify actual axle weight limits against your vehicle specifications to ensure the truck is not overloaded.
For additional information or to check your VIN, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Free Repair

Free replacement of the vehicle certification label.

How to: Contact Mack customer service or a local dealer to have the incorrect label removed and a new, accurate label installed free of charge.

Affected Products

Product: 2024-2025 Mack MD

Product: 2024-2025 Mack Terrapro

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V333000

Status: Active

Manufacturer: Mack Trucks, Inc.

Sold By: Mack Trucks dealers

Units Affected: 26 vehicles(26% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Compliance (Federal Standard Violation)

Owner Notification Date: May 28, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SC0463

Agency Last Updated: September 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Check your vehicle's certification label to see if you own a 2024-2025 Mack MD or Mack Terrapro model affected by this recall (Mack recall number SC0463).

Contact a Mack Trucks service provider or Mack customer service at 1-800-866-1177 to schedule a free appointment to have the incorrect certification label removed and replaced.

Be aware that until the label is replaced, you should verify actual axle weight limits against your vehicle specifications to ensure the truck is not overloaded.

For additional information or to check your VIN, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V333000

Status: Active

Manufacturer: Mack Trucks, Inc.

Sold By: Mack Trucks dealers

Units Affected: 26 vehicles(26% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Compliance (Federal Standard Violation)

Owner Notification Date: May 28, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SC0463

Agency Last Updated: September 11, 2024