Mack Trucks, Inc.: 2024 Granite Trucks Recalled for Incorrect Gross Axle Weight Rating Labels

Agency Publication Date: March 1, 2024

Summary

Mack Trucks, Inc. is recalling 23 of its 2024 Granite trucks because the vehicle certification label displays an incorrect Gross Axle Weight Rating (GAWR). This error can lead to the vehicle being overloaded beyond its safe design capacity. To correct this issue, dealers will provide owners with new, accurate certification labels free of charge.

Risk

An incorrectly labeled vehicle may be inadvertently overloaded, which significantly increases the risk of a crash while driving.

What You Should Do

Check your vehicle's certification label to confirm if it is a 2024 Mack Granite model.
Contact Mack Trucks customer service at 1-800-866-1177 to verify if your specific vehicle is one of the 23 units affected by this recall (reference recall number SC0459).
If your vehicle is affected, schedule an appointment with an authorized Mack dealer to receive and have a new certification label installed at no cost to you.
For additional information or questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

Free Repair

Provision of new, corrected certification labels.

How to: Contact Mack customer service or an authorized dealer to receive a new label free of charge.

Affected Products

Product: 2024 Mack Granite

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V168000

Status: Active

Manufacturer: Mack Trucks, Inc.

Sold By: authorized dealers

Units Affected: 23 vehicles(23% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Compliance (Federal Standard Violation)

Owner Notification Date: April 10, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SC0459

Agency Last Updated: April 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Check your vehicle's certification label to confirm if it is a 2024 Mack Granite model.

Contact Mack Trucks customer service at 1-800-866-1177 to verify if your specific vehicle is one of the 23 units affected by this recall (reference recall number SC0459).

If your vehicle is affected, schedule an appointment with an authorized Mack dealer to receive and have a new certification label installed at no cost to you.

For additional information or questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V168000

Status: Active

Manufacturer: Mack Trucks, Inc.

Sold By: authorized dealers

Units Affected: 23 vehicles(23% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Compliance (Federal Standard Violation)

Owner Notification Date: April 10, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SC0459

Agency Last Updated: April 11, 2024