Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicles/Commercial Vehicles

MCI Transit Buses Recalled for Incorrect Front Door Glazing Material

Agency Publication Date: December 10, 2025
Share:
Sign in to monitor this recall

Summary

Motor Coach Industries (MCI) is recalling 15,454 transit buses across various models because the front door's lower curb view window was manufactured with incorrect glazing material. This defect means the vehicles fail to meet Federal Motor Vehicle Safety Standard (FMVSS) number 205 for glazing materials. To correct this issue, MCI will replace the glass in the affected front doors free of charge. Owner notification letters were mailed on February 4, 2026.

Risk

The incorrect window glazing material can reduce the driver's visibility of the curb and surrounding areas, which increases the risk of a crash.

What You Should Do

  1. This recall affects Motor Coach Industries (MCI) transit bus models including the J4500, D4500, E4500, and several others. See the Affected Products section below for the full list of affected models.
  2. Contact MCI customer service at 1-800-241-2947 to schedule an appointment for a free replacement of the front door lower curb view glazing glass. Mention MCI recall number 22-005 during your call.
  3. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional information regarding recall 25V853.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the front door lower curb view glazing glass.

How to: MCI will replace the glass, free of charge. Owners may contact MCI customer service at 1-800-241-2947.

Affected Products

Product: MCI 102DL3
Part / Model:
102DL3

MCI recall number 22-005

Product: MCI 102D3
Part / Model:
102D3

MCI recall number 22-005

Product: MCI MC12PTV
Part / Model:
MC12PTV

MCI recall number 22-005

Product: MCI E4500
Part / Model:
E4500

MCI recall number 22-005

Product: MCI D4000
Part / Model:
D4000

MCI recall number 22-005

Product: MCI 102D3ISTV
Part / Model:
102D3ISTV

MCI recall number 22-005

Product: MCI D4500
Part / Model:
D4500

MCI recall number 22-005

Product: MCI J4500
Part / Model:
J4500

MCI recall number 22-005

Product: MCI D4000ISTV
Part / Model:
D4000ISTV

MCI recall number 22-005

Product: MCI D4005
Part / Model:
D4005

MCI recall number 22-005

Product: MCI D4505
Part / Model:
D4505

MCI recall number 22-005

Product: MCI J3500
Part / Model:
J3500

MCI recall number 22-005

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V853000
Status: Active
Manufacturer: Motor Coach Industries, Inc
Sold By: Authorized dealers
Units Affected: 15,454 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: February 4, 2026
Distributed To: Nationwide
Manufacturer Recall #: 22-005
Agency Last Updated: March 19, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response