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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Collins Bus Corporation: School Buses Recalled for Incorrect Emergency Exit Labeling

Agency Publication Date: September 19, 2022
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Summary

Collins Bus Corporation is recalling approximately 3,514 school buses including various 2012-2020 Ford and Chevy models. These vehicles were manufactured with emergency exit labels that may be in the wrong location or have lettering that is too small to meet federal safety standards. To resolve this issue, Collins Bus will mail new, compliant labels to owners free of charge.

Risk

In an emergency, incorrectly placed or hard-to-read instructions can prevent or delay passengers from using the emergency exit, significantly increasing the risk of injury during an evacuation.

What You Should Do

  1. Check your vehicle's records to determine if you own an affected 2012-2020 school bus, specifically models Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, or Chevy DH.
  2. Inspect the emergency exit labels inside the bus to ensure they are properly positioned and easily legible.
  3. If you own an affected bus, contact Collins Bus customer service at 1-800-533-1850 (extension 424) to confirm your mailing address for the free replacement labels.
  4. Once received, apply the new labels according to the instructions provided by the manufacturer to ensure the vehicle complies with federal safety standards.
  5. For additional questions or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free replacement labels for emergency exits.

How to: The manufacturer will mail new labels directly to owners free of charge.

Affected Products

Product: 2012-2020 Collins Bus Ford SL
Product: 2012-2020 Collins Bus Ford SH
Product: 2012-2020 Collins Bus Ford DH
Product: 2012-2020 Collins Bus Ford DE
Product: 2012-2020 Collins Bus Ford TH
Product: 2012-2020 Collins Bus Ford TL
Product: 2012-2020 Collins Bus Chevy DE
Product: 2012-2020 Collins Bus Chevy DH

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V699000
Status: Active
Manufacturer: Collins Bus Corporation
Sold By: authorized dealers
Units Affected: 3,514 vehicles(3514% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: November 21, 2022
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: August 10, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response