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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Nissan North America, Inc.: 2023 INFINITI QX55 and 2022 INFINITI QX50 Recalled for Incorrect Door Latch

Agency Publication Date: March 20, 2023
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Summary

Nissan North America is recalling 48 vehicles, including certain 2023 INFINITI QX55 and 2022 INFINITI QX50 models. An incorrect door latch may have been installed in the front right-side passenger door lock assembly, which can prevent the door from automatically locking as intended. Dealers will replace the front right-side passenger door lock assembly for free to ensure the vehicle operates safely.

Risk

If the front passenger door remains unlocked due to this faulty latch, it may unlatch and open during a crash, significantly increasing the risk of injury to occupants.

What You Should Do

  1. Check your vehicle's make, model, and year to see if you own a 2023 INFINITI QX55 or a 2022 INFINITI QX50.
  2. Contact any authorized INFINITI dealer to schedule a free appointment to have the front right-side passenger door lock assembly replaced.
  3. If you have additional questions, contact Nissan customer service at 1-800-867-7669 and reference recall number PC962.
  4. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the front right-side passenger door lock assembly.

How to: Contact an INFINITI dealer to have the incorrect door latch assembly replaced at no cost.

Affected Products

Product: 2023 INFINITI QX55
Product: 2022 INFINITI QX50

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V187000
Status: Active
Manufacturer: Nissan North America, Inc.
Sold By: INFINITI Dealers
Units Affected: 48 vehicles(24% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 10, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: PC962
Agency Last Updated: May 30, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response