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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Keystone RV Company: Various 2024 Travel Trailers Recalled for Inadequate Axle Clearance

Agency Publication Date: April 11, 2024
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Summary

Keystone RV Company is recalling approximately 214 trailers including 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL models. The vehicle's equalizer may not provide enough clearance, which can cause the axle to strike the trailer frame. Owners can have this issue fixed by a dealer who will replace the equalizer free of charge.

Risk

If the axle makes contact with the frame, it can damage the vehicle structure or suspension, significantly increasing the risk of a crash while the trailer is in motion.

What You Should Do

  1. Identify if your trailer is affected by checking the model and year: 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, or Crossroads Hampton 390PVL.
  2. Contact Keystone customer service at 1-8696-425-4369 to verify your Vehicle Identification Number (VIN) against recall number 24-453.
  3. Schedule an appointment with an authorized dealer to have the equalizer replaced free of charge.
  4. For further information or to report safety concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free replacement of the suspension equalizer

How to: Contact Keystone customer service or an authorized dealer to schedule a free replacement of the equalizer component.

Affected Products

Product: 2024 Keystone Retreat
Product: 2024 Keystone Residence 40CLDL
Product: 2024 Keystone Residence 401CLDL
Product: 2024 Dutchmen Aspen Trail 421LOFT
Product: 2024 Crossroads Hampton 390PVL

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V263000
Status: Active
Manufacturer: Keystone RV Company
Sold By: Authorized Keystone, Dutchmen, and Crossroads dealers
Units Affected: 214 vehicles(214% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 30, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24-453
Agency Last Updated: September 25, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response