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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Airbags & Safety

General Motors, LLC: Inactive Air Bags May Fail to Deploy

Agency Publication Date: October 2, 2024
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Summary

General Motors is recalling 25 of its 2024 Chevrolet Silverado Medium Duty trucks (models 4500HD, 5500HD, and 6500HD) because the air bag sensing and diagnostic module may not have been activated during vehicle assembly. If the module is inactive, the air bags will fail to deploy during a crash, which significantly increases the risk of injury for occupants. Owners can have this module activated for free by a Navistar technician.

Risk

The air bag sensing and diagnostic module (SDM) may be inactive, meaning the vehicle's air bags will not deploy in the event of a collision. This failure to deploy leaves occupants without critical protection during a crash, increasing the risk of serious injury or death.

What You Should Do

  1. Check if your vehicle is one of the 25 affected 2024 Chevrolet Silverado Medium Duty trucks, specifically models 4500HD, 5500HD, or 6500HD.
  2. Contact Chevrolet customer service at 1-800-222-1020 to confirm if your specific vehicle is part of this recall (reference GM recall number N242477760).
  3. Arrange for a Navistar technician to activate the air bag module, which will be performed free of charge.
  4. For additional information, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Air bag module activation

How to: A Navistar technician will activate the air bag sensing and diagnostic module free of charge.

Affected Products

Product: 2024 Chevrolet Silverado 4500HD
Product: 2024 Chevrolet Silverado 5500HD
Product: 2024 Chevrolet Silverado 6500HD

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V738000
Status: Active
Manufacturer: General Motors, LLC
Sold By: Chevrolet dealers
Units Affected: 25 vehicles(25% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 1, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N242477760
Agency Last Updated: November 12, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response