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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Mazda North American Operations: 2024 CX-90 Recalled for Inaccurate Pedestrian Warning Sounds

Agency Publication Date: August 4, 2023
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Summary

Mazda is recalling approximately 17,600 of its 2024 CX-90 vehicles because the software responsible for pedestrian warning sounds may be missing. The Approaching Vehicle Audible System (AVAS) Information Sound Box amplifier may fail to emit the correct external sounds required by federal safety standards for hybrid and electric vehicles. Mazda dealers will provide a free software update to correct this issue to ensure the vehicle remains compliant with safety regulations.

Risk

If the external warning sounds are inaccurate or missing, pedestrians may be confused about the direction or speed of an approaching vehicle. This failure to provide clear audible alerts significantly increases the risk of a crash or injury to pedestrians.

What You Should Do

  1. Identify if your vehicle is affected by checking your vehicle information for a 2024 Mazda CX-90. You can also verify your specific Vehicle Identification Number (VIN) on the NHTSA website.
  2. Contact an authorized Mazda dealer to schedule a service appointment for a free update to the AVAS Information Sound Box (ISB) amplifier software.
  3. For further assistance or questions regarding this recall (Mazda recall number 6123H), contact Mazda customer service at 1-800-222-5500 and select Option 6.
  4. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Software update for the AVAS ISB amplifier

How to: Take the vehicle to a Mazda dealer for a free software update.

Affected Products

Product: 2024 Mazda CX-90

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V553000
Status: Active
Manufacturer: Mazda North American Operations
Sold By: authorized dealers
Units Affected: 17,600 vehicles(17600% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: September 18, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 6123H
Agency Last Updated: September 22, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response