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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2025 Chevrolet Express and GMC Savana Recalled for Improperly Welded Head Restraint

Agency Publication Date: May 8, 2025
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Summary

General Motors is recalling 32 of its 2025 Chevrolet Express and GMC Savana vehicles because the front passenger seat head restraint may have been improperly welded to the seat frame. Dealers will perform a free inspection and replace the front passenger seat frame if needed. Owners should expect to receive official notification letters by mail starting in late June 2025.

Risk

In the event of a crash, a head restraint that is not properly welded to the seat frame can fail to provide necessary support, significantly increasing the risk of injury to the passenger.

What You Should Do

  1. This recall involves 32 units of the 2025 Chevrolet Express and 2025 GMC Savana vehicles with potential welding defects in the front passenger seat frame.
  2. Contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782 to determine if your specific vehicle is part of this recall.
  3. Schedule an appointment with an authorized Chevrolet or GMC dealer for a free inspection and, if necessary, a full replacement of the front passenger seat frame.
  4. Provide the dealer or customer service representative with the General Motors recall number N252503580 to ensure the correct repair is performed.
  5. Call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for further information regarding this safety recall.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and replacement of the passenger seat frame.

How to: Dealers will inspect and replace the front passenger seat frame, as necessary, free of charge.

Affected Products

Product: 2025 Chevrolet Express

Recall number N252503580.

Product: 2025 GMC Savana

Recall number N252503580.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V299000
Status: Active
Manufacturer: General Motors, LLC
Sold By: Chevrolet dealers; GMC dealers
Units Affected: 32 vehicles(3% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 10, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N252503580
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response