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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Heartland Recreational Vehicles, LLC: Torque Travel Trailers Recalled for Improperly Vented Generators

Agency Publication Date: August 13, 2024
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Summary

Heartland Recreational Vehicles is recalling 9 certain 2024-2025 Torque travel trailers equipped with optional Onan 5.5 generators. These generators may not be vented correctly, which can cause the unit to overheat or allow dangerous exhaust gas to build up inside the trailer. Owners should contact a Heartland dealer to have the generator venting rerouted at no cost.

Risk

An improperly vented generator can overheat and ignite nearby materials, creating a fire risk. Additionally, trapped exhaust gases can enter the living area of the trailer, posing a serious risk of injury or carbon monoxide poisoning to occupants.

What You Should Do

  1. Check if your 2024-2025 Torque travel trailer is equipped with an optional Onan 5.5 generator.
  2. Contact Heartland customer service at 1-877-262-8032 to verify if your specific unit is affected by this recall.
  3. Schedule an appointment with an authorized Heartland dealer to have the generator venting correctly routed free of charge.
  4. If you have further questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

Your Remedy Options

🔧Free Repair

Dealers will correctly route the generator venting free of charge.

How to: Contact Heartland customer service at 1-877-262-8032 to arrange a free repair at a dealership.

Affected Products

Product: 2024-2025 Heartland Torque Travel Trailer
Part / Model:
Onan 5.5 Generator (Optional Equipment)

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V605000
Status: Active
Manufacturer: Heartland Recreational Vehicles, LLC
Sold By: Heartland dealers
Units Affected: 9 vehicles(9% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 18, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Distributed To: Nationwide
Agency Last Updated: September 19, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response