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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Mack Trucks, Inc.: 2023-2024 LR Garbage Trucks Recalled for Failing Windshield Wipers

Agency Publication Date: July 3, 2023
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Summary

Mack Trucks, Inc. is recalling 204 model year 2023-2024 LR garbage trucks because the windshield wiper arm retention nuts may be loose or stripped. This defect can cause the windshield wipers to fail or become completely inoperative while driving. To resolve this safety issue, dealers will inspect the retention nuts, tighten them, and replace the wiper arms if they are damaged, all free of charge.

Risk

If the windshield wipers fail, the driver's visibility can be severely reduced during rain or snow, significantly increasing the risk of a collision or crash.

What You Should Do

  1. Identify if you own or operate a model year 2023-2024 Mack LR garbage truck.
  2. Contact an authorized Mack dealer to schedule a service appointment for a free inspection of the windshield wiper arm retention nuts.
  3. If the inspection shows that the nuts are loose or the wiper arms are stripped, the dealer will tighten the nuts and replace the wiper arms as necessary at no cost to you.
  4. If you have further questions, contact Mack customer service at 1-800-866-1177 and mention recall number SC0445.
  5. For additional information, you can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspection and tightening of wiper arm retention nuts.

How to: Contact a Mack dealer to have the retention nuts inspected and tightened free of charge.
๐Ÿ”„Option 2: Free Replacement

Replacement of windshield wiper arms.

How to: Dealers will replace the windshield wiper arms if the inspection reveals they are stripped or damaged, free of charge.

Affected Products

Product: 2023-2024 Mack LR Garbage Trucks

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V465000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: Mack Truck Dealers
Units Affected: 204 vehicles(135% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 22, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0445
Agency Last Updated: August 25, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response