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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

JTEKT: Electronic Power Steering Systems Recalled for Loss of Steering Control

Agency Publication Date: February 6, 2024
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Summary

JTEKT is recalling approximately 423 Electronic Power Steering Systems because the bolts connecting the power steering unit to the steering rack may be improperly tightened. This defect can cause the steering gear to lock up completely while driving, leading to a total loss of steering control. To resolve this safety issue, dealers will replace the entire steering gear assembly at no cost to the owner.

Risk

If the bolts connecting the steering components loosen or fail, the steering gear can jam or lock. This prevents the driver from being able to steer the vehicle, which significantly increases the risk of a crash.

What You Should Do

  1. Check your vehicle's identification numbers to determine if your specific power steering unit is part of the 423 affected components manufactured by JTEKT.
  2. Contact JTEKT customer service at 1-423-618-9526 to confirm if your steering system is included in this recall and to receive guidance on the next steps.
  3. Schedule a service appointment with an authorized dealer to have the steering gear replaced free of charge.
  4. If you have additional questions or concerns, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free steering gear replacement

How to: Dealers will replace the affected steering gear free of charge; owners should contact JTEKT customer service at 1-423-618-9526.

Affected Products

Product: JTEKT Electronic Power Steering Systems

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E008000
Status: Active
Manufacturer: JTEKT
Sold By: authorized vehicle manufacturers
Units Affected: 423 vehicles(423% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: February 6, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: March 5, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response