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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Mercedes-Benz USA, LLC: Various SUV Models Recalled for Fire Risk Due to Loose Ground Connection

Agency Publication Date: March 15, 2024
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Summary

Mercedes-Benz is recalling approximately 116,020 vehicles, including various GLE and GLS SUV models from the 2019 through 2024 model years. A 48-volt ground connection located under the passenger seat may not have been tightened correctly during manufacturing. This loose connection can cause the wiring to overheat while the vehicle is in operation, which could lead to a fire. Owners can take their vehicle to an authorized dealer to have the connection inspected and tightened for free.

Risk

The improperly secured electrical ground connection can develop high electrical resistance, causing the connection point to overheat. This heat can ignite surrounding materials under the passenger seat, increasing the risk of a vehicle fire even while driving.

What You Should Do

  1. Check your vehicle's make, model, and year to see if it is included in this recall: 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, 2020-2023 GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, 2021-2023 AMG GLS 63, 2021-2024 AMG GLE 53, 2021-2024 AMG GLE 53 Coupe, and 2021-2024 AMG GLE 63 S.
  2. Contact an authorized Mercedes-Benz dealer to schedule a free inspection and repair of the 48-volt ground connection.
  3. If you have questions, contact Mercedes-Benz USA (MBUSA) customer service at 1-800-367-6372 and mention recall number 2024040002.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and tightening of the 48-Volt ground connection.

How to: Take the vehicle to an authorized dealer to have the ground connection under the passenger seat inspected and tightened as necessary, free of charge.

Affected Products

Product: 2023-2024 Mercedes-Benz GLE 350
Product: 2020-2024 Mercedes-Benz GLE 450
Product: 2020-2023 Mercedes-Benz GLS 580
Product: 2020-2023 Mercedes-Benz GLE 580
Product: 2019-2023 Mercedes-Benz GLS 450
Product: 2021-2023 Mercedes-Benz Maybach GLS 600
Product: 2021-2023 Mercedes-Benz AMG GLS 63
Product: 2021-2024 Mercedes-Benz AMG GLE 53
Product: 2021-2024 Mercedes-Benz AMG GLE 53 Coupe
Product: 2021-2024 Mercedes-Benz AMG GLE 63 S

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V207000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: Authorized Mercedes-Benz Dealers
Units Affected: 116,020 vehicles(116020% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 3, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 2024040002
Agency Last Updated: May 10, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response