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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Trucks & SUVs

Daimler Vans USA, LLC: 2023 Mercedes-Benz Sprinter Recalled for Loose Electrical Ground Connection

Agency Publication Date: March 24, 2024
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Summary

Daimler Vans USA is recalling approximately 99 of its 2023 Mercedes-Benz Sprinter vehicles due to an improperly secured 12-Volt electrical ground connection. This defect can cause the connection to overheat or result in a sudden loss of drive power while the vehicle is in motion. To address this issue, authorized dealers will inspect and properly secure the ground connection at no cost to the vehicle owner.

Risk

A loose ground connection can overheat and potentially start a fire. Additionally, if the connection fails while driving, the vehicle may lose power, which significantly increases the risk of a crash.

What You Should Do

  1. Confirm if your vehicle is affected by checking the model and year: this recall specifically involves certain 2023 Mercedes-Benz Sprinter vans.
  2. Contact an authorized Mercedes-Benz or Daimler Vans dealer to schedule a free inspection and repair of the 12-Volt ground connection.
  3. If you have questions, you can reach Daimler Vans USA (DVUSA) customer service at 1-877-762-8267 and reference recall number VS3HVERSL.
  4. For additional information, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free dealer inspection and repair of the 12-Volt ground connection.

How to: Contact DVUSA customer service at 1-877-762-8267 to arrange a repair at an authorized dealer.

Affected Products

Product: 2023 Mercedes-Benz Sprinter

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V225000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: Authorized Daimler Vans Dealers; Mercedes-Benz Dealers
Units Affected: 99 vehicles(99% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 3, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VS3HVERSL
Agency Last Updated: May 8, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response