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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2024 Mercedes-Benz Sprinter 2500 and 3500 Recalled for Frame Defect

Agency Publication Date: September 12, 2025
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Summary

Daimler Vans USA is recalling approximately 4 of its 2024 Mercedes-Benz Sprinter 2500 and 3500 vehicles because the longitudinal frame members may not be properly reinforced. This structural defect can weaken the vehicle's frame, which may reduce its ability to protect occupants during a collision. Authorized dealers will inspect and repair the frame as necessary, free of charge. No incidents or injuries have been reported related to this issue.

Risk

If the vehicle's frame members do not have adequate strength, the vehicle may not perform as intended during a crash. This structural failure increases the risk of injury to passengers in the event of an accident.

What You Should Do

  1. This recall involves 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles with longitudinal frame members that may not be reinforced properly.
  2. Identify if your vehicle is affected by searching your Vehicle Identification Number (VIN) on the NHTSA.gov/recalls website. This searchable database will include the specific affected VINs starting September 19, 2025.
  3. If your vehicle is affected, contact an authorized Mercedes-Benz or Daimler Vans dealer to schedule a free inspection and frame repair.
  4. For further assistance, contact Daimler Vans USA (DVUSA) customer service at 1-877-762-8267 and reference recall number VVS3LAENGST.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional information.

Your Remedy Options

๐Ÿ”งFree Repair

Free dealer inspection and frame repair.

How to: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST.

Affected Products

Product: 2024 Mercedes-Benz Sprinter 2500

Recall number VVS3LAENGST

Product: 2024 Mercedes-Benz Sprinter 3500

Recall number VVS3LAENGST

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V609000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: Authorized Daimler Vans Dealers; Authorized Mercedes-Benz Dealers
Units Affected: 4 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 18, 2025
Distributed To: Nationwide
Manufacturer Recall #: VS3LAENGST
Agency Last Updated: December 19, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response