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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2023-2024 Mercedes-Benz Sprinter 2500 Recalled for Frame Defect

Agency Publication Date: October 24, 2025
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Summary

Daimler Vans USA is recalling approximately 366 Mercedes-Benz Sprinter 2500 vehicles from the 2023 and 2024 model years. In these vehicles, the right longitudinal frame member may not have been reinforced correctly during manufacturing. This defect reduces the structural strength of the third-row seats. Dealers will inspect and repair the frame free of charge to ensure it meets safety standards.

Risk

If the vehicle frame is not properly reinforced, the third-row seats may fail to protect passengers during a crash. This structural weakness increases the risk of injury to occupants in the event of an accident.

What You Should Do

  1. This recall involves 2023-2024 Mercedes-Benz Sprinter 2500 vehicles where the right longitudinal frame member may be improperly reinforced.
  2. Contact an authorized Mercedes-Benz or Daimler Vans dealer to schedule a free inspection and frame repair.
  3. Beginning October 31, 2025, you can check if your specific Vehicle Identification Number (VIN) is included in this recall by using the search tool at NHTSA.gov.
  4. For more information, contact Daimler Vans USA (DVUSA) customer service at 1-877-762-8267 and reference recall number VS3RASCHW.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional recall details.

Your Remedy Options

๐Ÿ”งFree Repair

Free dealer inspection and frame repair.

How to: Dealers will inspect and repair the frame, as necessary, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267.

Affected Products

Product: 2023-2024 Mercedes-Benz Sprinter 2500
Part / Model:
Sprinter 2500

Manufacturer recall number VS3RASCHW. VINs are searchable on NHTSA.gov starting October 31, 2025.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V725000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: Authorized Daimler Vans Dealers; Mercedes-Benz Dealers
Units Affected: 366 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 17, 2025
Distributed To: Nationwide
Manufacturer Recall #: VS3RASCHW
Agency Last Updated: December 19, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response