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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

General Motors, LLC: 2023 Cadillac, Chevrolet, and GMC SUVs Recalled for Rear Suspension Bolts

Agency Publication Date: September 20, 2023
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Summary

General Motors is recalling approximately 189 vehicles, including the 2023 Cadillac Escalade and Escalade ESV, Chevrolet Suburban and Tahoe, and GMC Yukon and Yukon XL. The rear suspension outer control arm bolts in these vehicles may not have been properly heat-treated during manufacturing, which can cause them to break. If a bolt breaks, it can lead to wheel misalignment and potentially cause a crash. Dealers will replace both rear suspension outer control arm bolts for free to resolve this safety issue.

Risk

The improperly heat-treated bolts can fail and break while the vehicle is in motion. A broken bolt causes the rear wheel to become misaligned, significantly reducing vehicle stability and increasing the risk of a crash.

What You Should Do

  1. Identify if your vehicle is affected: this recall includes 2023 models of the Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and GMC Yukon XL.
  2. Contact an authorized Chevrolet, Cadillac, or GMC dealer to schedule a free repair.
  3. Bring your vehicle to the dealership, where technicians will replace both rear suspension outer control arm bolts at no cost to you.
  4. If you have questions, contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782, referencing GM recall number N232415910.
  5. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Dealers will replace both rear suspension outer control arm bolts free of charge.

How to: Contact your specific brand's customer service or a local dealer to arrange for the free replacement of the affected bolts.

Affected Products

Product: 2023 Cadillac Escalade
Product: 2023 Cadillac Escalade ESV
Product: 2023 Chevrolet Suburban
Product: 2023 Chevrolet Tahoe
Product: 2023 GMC Yukon
Product: 2023 GMC Yukon XL

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V642000
Status: Active
Manufacturer: General Motors, LLC
Sold By: Authorized Chevrolet Dealers; Authorized Cadillac Dealers; Authorized GMC Dealers
Units Affected: 189 vehicles(189% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 14, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N232415910
Agency Last Updated: November 27, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response