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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Mazda North American Operations: Improper Software Can Cause A Loss of Drive Power

Agency Publication Date: October 31, 2024
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Summary

Mazda North American Operations is recalling approximately 31,488 of its 2024 CX-90 and 2025 CX-70 vehicles. A software defect in the powertrain control module (PCM) and engine control module (ECM) can cause malfunction indicator lights to turn on and lead to a sudden loss of drive power. Owners should take their vehicles to a Mazda dealer to receive a free software update to correct the issue.

Risk

A sudden loss of drive power while the vehicle is in motion significantly increases the risk of a crash. There are no specific advisories to park outside or stop driving, but the software malfunction can occur unexpectedly under various driving conditions.

What You Should Do

  1. Check your vehicle's identification to determine if it is an affected 2024 Mazda CX-90 or 2025 Mazda CX-70 model.
  2. Contact an authorized Mazda dealer to schedule an appointment for the software update. Mazda's number for this recall is 7024J.
  3. Follow the remedy instructions provided by the manufacturer: Dealers will reprogram the PCM and ECM software, free of charge. Owners may contact Mazda customer service at 1-800-222-5500 Option 6.
  4. If you have additional questions or concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Software reprogramming of the PCM and ECM modules.

How to: Dealers will reprogram the PCM and ECM software, free of charge. Owners may contact Mazda customer service at 1-800-222-5500 Option 6.

Affected Products

Product: 2024 Mazda CX-90
Product: 2025 Mazda CX-70

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V815000
Status: Active
Manufacturer: Mazda North American Operations
Sold By: Authorized Mazda Dealers
Units Affected: 31,488 vehicles(315% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 19, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 7024J
Agency Last Updated: February 12, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response