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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Living Room

Human Touch Recalls Reclining Chairs Due to Fall Hazard

Agency Publication Date: November 23, 2016
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Summary

Human Touch is recalling approximately 1,100 Perfect Chair model PC-610 power recliners. The chair's joystick reclining mechanism can malfunction and fail to stop, which can cause the chair to continue moving unexpectedly. One incident of this malfunction has been reported, though no injuries have occurred. Consumers should immediately stop using the recalled chairs and contact Human Touch for a free repair kit or to arrange a professional repair, or return it to the place of purchase for a full refund.

Risk

The reclining mechanism's joystick can malfunction and allow the chair to continue moving beyond the intended position, posing a fall hazard to the occupant. One report of this mechanical failure has been confirmed by the manufacturer.

What You Should Do

  1. Check the cross bar connecting the rear legs of your chair for the words 'Human Touch' and 'Perfect Chair' to identify the product.
  2. Verify if your chair is a model PC-610 with a serial number between B613315034 and B614215154, located on the same cross bar.
  3. Immediately stop using any chair that matches these model and serial numbers to prevent potential falls.
  4. Contact Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, email csadmin@humantouch.com, or visit www.humantouch.com (click on Support, then Recall) to receive a free repair kit with free shipping or to arrange for a free repair.
  5. Alternatively, you can return the recalled chair to the furniture or specialty store where it was originally purchased for a full refund.
  6. For additional questions or safety concerns, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Refund, Repair

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

Contact: Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.

Affected Products

Product: Human Touch Perfect Chair power recliner (PC-610)
Model:
PC-610
Lot Numbers:
Serial numbers B613315034 through B614215154
Date Ranges: Sold between November 2013 and April 2016

Product Images

Human Touch’s Perfect Chair, model PC-610

Human Touch’s Perfect Chair, model PC-610

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17036
Status: Active
Sold By: Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
Distributor: Human Touch LLC, of Calif.
Manufactured In: Thailand
Units Affected: About 1,100
Distributed To: Nationwide
Importer: Human Touch LLC, of Calif.
Contact: Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.
Agency Last Updated: November 23, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response