Approximately 41,000 HP lithium-ion battery packs are being recalled because they can overheat, causing the plastic casing to melt or char. HP has received seven reports of batteries overheating, which includes four instances of property damage totaling about $4,000. These black batteries were sold with various HP and Compaq notebook computers, as well as separately, at major retailers like Best Buy, Walmart, and Staples between March 2013 and August 2015. Consumers should immediately stop using the recalled batteries and contact HP for a free replacement.
The lithium-ion battery cells can experience a thermal event while in use or charging, leading to overheating that poses significant fire and burn hazards to users and nearby property. Seven incidents have already been reported where the batteries melted or charred during operation.
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
HP Notebook computer battery
HP Notebook battery label
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response