HP is expanding its recall of lithium-ion batteries containing Panasonic cells used in approximately 101,000 HP and Compaq notebook computers. The batteries can overheat, melt, and char, and there has been at least one report of property damage totaling $1,000. These black batteries were sold both with notebook computers and as individual accessories at retailers like Best Buy, Walmart, and Costco between March 2013 and October 2016. HP is providing free replacement batteries to all affected consumers.
The internal cells of the lithium-ion battery can overheat during use or charging. This creates a significant risk of the battery catching fire or causing burn injuries to the user.
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.
HP Notebook computer battery
HP notebook battery label
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response