HON has recalled about 13,400 Gateway and Maxon MXMO series office chairs because the chair backs can break during use. The company has received 11 reports of chair backs breaking, including two reports of minor injuries. These chairs have black mesh backs and were sold nationwide at Staples, Office Depot, and through HON and Maxon dealers between February 2019 and February 2020. Consumers should immediately stop using the chairs and contact HON for a free replacement back.
The backrest of the chair can snap or break away from the seat, causing a user to fall backward. This defect has already resulted in 11 reported breakages and two injuries.
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Recalled HON office chair
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response