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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medical Devices/Home Healthcare

HoMedics Recalls Massagers Due to Electric Shock and Burn Hazards

Agency Publication Date: May 2, 2017
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Summary

HoMedics has recalled about 400,000 handheld massagers across three models (HHP-375H, HHP-250, and PA-MH-THP) because the power cord can break at the base and expose live wires. This defect has caused 140 reports of sparks, smoking, and shooting flames, resulting in 15 burn injuries to consumers. The massagers were sold in various colors at major retailers like Walmart, Macy's, and Bed Bath & Beyond between August 2013 and February 2017 for $30 to $50. Consumers should stop using the devices and contact HoMedics for a refund in the form of a credit.

Risk

The power cord can fray or break where it meets the base of the massager, exposing wires that can spark, smoke, or catch fire. This poses a significant risk of electric shock and serious burn injuries to the user's hands or body during operation.

What You Should Do

  1. Immediately stop using the recalled HoMedics handheld massagers and unplug them from any power source.
  2. Check the model number and date code to see if your massager is affected. Look for models HHP-375H (white/gray or black/gray), HHP-250 (white/gray or gray/blue), or PA-MH-THP (white/gray).
  3. Locate the 4-digit date code (WWYY format) on either one of the power cord prongs or on the rating label on the underside of the product.
  4. Contact HoMedics toll-free at 888-803-0509 from 7 a.m. to 6 p.m. CT Monday through Friday, or visit www.homedics.com and click the 'Product Recall' tab for instructions on how to safely remove the cord.
  5. Follow the manufacturer's instructions to receive a refund in the form of a credit toward a replacement product from the firm.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled massagers and contact HoMedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.

Contact: HoMedics toll-free at 888-803-0509 from 7 a.m. to 6 p.m. CT Monday through Friday or online at http://www.homedics.com and click on the Product Recall tab for more information.

Affected Products

Product: HoMedics Handheld Dual Node Percussion Massager with Heat
Model:
HHP-375H
Date Ranges: August 2013 - February 2017
Product: HoMedics Handheld Hot and Cold Massager
Model:
HHP-250
Date Ranges: August 2013 - February 2017
Product: HoMedics Handheld Compact Percussion Massager with Heat
Model:
PA-MH-THP
Date Ranges: August 2013 - February 2017

Product Images

HHP-375H model Handheld Dual Node Percussion Massager with Heat

HHP-375H model Handheld Dual Node Percussion Massager with Heat

HHP-250 model Handheld Hot and Cold Massager

HHP-250 model Handheld Hot and Cold Massager

PA-MH-THP model Handheld Compact Percussion Massager with Heat

PA-MH-THP model Handheld Compact Percussion Massager with Heat

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17144
Status: Active
Sold By: Bed Bath & Beyond, Macy's, Rite-Aid, Walmart and other stores nationwide and HSN from August 2013 through February 2017 for between about $30 and $50.
Manufactured In: China
Units Affected: About 400,000
Distributed To: Nationwide
Importer: HoMedics USA LLC, of Commerce Township, Mich.
Contact: HoMedics toll-free at 888-803-0509 from 7 a.m. to 6 p.m. CT Monday through Friday or online at http://www.homedics.com and click on the Product Recall tab for more information.
Agency Last Updated: May 2, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response