Mercedes-Benz USA is recalling approximately 14,912 electric vehicles, including various 2023-2025 EQE, EQS, and AMG SUV models. A software error in the battery management system can cause the high-voltage battery to shut down unexpectedly while driving, leading to a sudden loss of drive power. Owners will receive a free software update to correct the battery management system.
A sudden loss of drive power while moving increases the risk of a crash, as the vehicle may become a stationary hazard in traffic or lose the ability to accelerate out of dangerous situations.
Battery management system software update
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response