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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Volkswagen Group of America, Inc: High-Voltage Battery May Overheat and Cause Fire

Agency Publication Date: November 27, 2024
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Summary

Volkswagen is recalling approximately 4,616 Audi Q5 and A7 plug-in hybrid vehicles (PHEVs) due to a defect where the high-voltage battery can overheat. This recall affects certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV models. Dealers will provide a free installation of advanced diagnostic software to monitor battery health, and if necessary, individual battery modules will be replaced. While no incidents or injuries have been reported to date, owners are being advised of specific charging restrictions until repairs are completed.

Risk

The high-voltage battery in these hybrid vehicles can overheat while the vehicle is in use or charging. An overheating battery significantly increases the risk of a vehicle fire, which could lead to property damage or injury.

What You Should Do

  1. Identify if your vehicle is affected: This recall includes 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV models with the recall code 93AA.
  2. Check your vehicle's online data capability: For vehicles with active online data monitoring, Volkswagen will contact you directly if they detect a battery issue and advise you to stop charging the vehicle immediately.
  3. Follow charging restrictions: If your vehicle does not have active online data monitoring, do NOT charge your battery at all until the final diagnostic software remedy has been installed.
  4. Schedule your free repair: Contact an authorized Audi dealer to have the advanced diagnostic software installed. This remedy is expected to be available in the second quarter of 2025.
  5. Contact customer service: If you have questions, call Volkswagen Audi customer service at 1-800-253-2834 and reference recall number 93AA.
  6. Call the safety hotline: For additional information, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Diagnostic software installation and potential battery replacement.

How to: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge.

Affected Products

Product: 2022-2023 Audi Q5 PHEV
Product: 2022 Audi A7 PHEV

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V898000
Status: Active
Manufacturer: Volkswagen Group of America, Inc.
Sold By: Authorized Audi Dealers
Units Affected: 4,616 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 1, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 93AA
Agency Last Updated: October 1, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response