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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Electrical & Lighting

Chrysler (FCA US, LLC): High Voltage Battery May Fail and Cause Fire

Agency Publication Date: September 27, 2024
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Summary

Chrysler (FCA US, LLC) is recalling 1,064 Mopar Hybrid Service Kit Battery Packs with part numbers 68488244AA and 68540591AA. These high voltage batteries can fail internally, which may cause a fire while the vehicle is being driven or while it is parked. Dealers will repurchase the battery packs or provide a free software update and potential battery replacement for parts already installed in vehicles.

Risk

The high voltage battery can fail internally and cause a fire while the vehicle is parked or in motion. Owners should park their vehicles outdoors and away from structures until the repair is completed to prevent potential fire damage to buildings.

What You Should Do

  1. Park this vehicle outdoors, away from structures — do NOT park in a garage due to fire risk.
  2. Do not recharge your vehicle until the recall repair has been performed.
  3. Identify if your vehicle has a Mopar Hybrid Service Kit Battery Pack installed with part number 68488244AA or 68540591AA.
  4. Contact Chrysler customer service at 1-800-853-1403 regarding recall number 96B to arrange for a battery pack repurchase or a free software update and necessary battery replacement.
  5. For additional information, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

💰Option 1: Full Refund

Repurchase of battery packs

How to: Dealers will repurchase the high voltage battery packs from owners.
🔧Option 2: Free Repair

Software update and potential battery replacement

How to: For parts installed in a vehicle, dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge.

Affected Products

Product: Mopar Hybrid Service Kit Battery Pack (Part No. 68488244AA)
Part / Model:
68488244AA
Product: Mopar Hybrid Service Kit Battery Pack (Part No. 68540591AA)
Part / Model:
68540591AA

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E080000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: Authorized dealers
Units Affected: 1,064 vehicles(11% estimated defective)
Park Vehicle: No
Park Outside: Yes — do not park in a garage due to fire risk
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: January 28, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 96B
Agency Last Updated: March 7, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response