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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Volkswagen Group of America, Inc.: 2021 ID.4 Vehicles Recalled for High Voltage Battery Software Issues

Agency Publication Date: February 1, 2023
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Summary

Volkswagen is recalling 20,904 units of the 2021 ID.4 electric vehicle due to a software defect in the high voltage battery management system. The software may cause the battery's control module to restart unexpectedly or the pulse inverter to shut down. To fix this, Volkswagen dealers will provide a free software update for both the battery management and pulse inverter control units.

Risk

If the battery control module resets or the pulse inverter deactivates while driving, the vehicle may experience a sudden loss of drive power. This loss of propulsion can occur without warning, significantly increasing the risk of a crash.

What You Should Do

  1. Confirm if your vehicle is affected by checking your VIN on the NHTSA website or contacting a Volkswagen dealer to see if your 2021 ID.4 is included in recall 97ZZ.
  2. Contact any authorized Volkswagen dealer to schedule an appointment for a free software update for the high voltage battery management control unit and the pulse inverter control unit.
  3. If you have additional questions, contact Volkswagen customer service at 1-800-893-5298 and reference recall number 97ZZ.
  4. For further information, you can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Software update for HV battery and pulse inverter control units.

How to: Contact an authorized dealer to have the vehicle's software updated free of charge.

Affected Products

Product: 2021 Volkswagen ID.4

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V040000
Status: Active
Manufacturer: Volkswagen Group of America, Inc.
Sold By: Authorized Volkswagen Dealers
Units Affected: 20,904 vehicles(20904% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 30, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 97ZZ
Agency Last Updated: April 4, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response