Hewlett-Packard (HP) is recalling approximately 5.6 million LS-15 AC power cords distributed with HP and Compaq notebook and mini-notebook computers and accessories like docking stations. These black power cords can overheat, and HP has received 29 reports of the cords melting or charring, causing two minor burns and 13 instances of property damage. The affected products were sold worldwide at computer and electronics stores, authorized dealers, and at hp.com between September 2010 and June 2012. HP is providing a free replacement power cord to all affected customers.
The power cord's internal components can overheat during use, causing the insulation to melt or char, which creates a significant risk of fire and can cause burns to consumers.
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
AC power cord
Power cord
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response