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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskFDA Device
Medical Devices/Monitoring Devices

HeartSine Technologies Ltd: HeartSine samaritan Defibrillators Recalled for Voice Prompt Failure

Agency Publication Date: May 14, 2024
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Summary

HeartSine Technologies Ltd is recalling approximately 183,248 samaritan Public Access Defibrillators (PAD) models SAM 350P, SAM 360P, and SAM 450P due to a manufacturing defect. The issue can prevent the device from providing critical voice instructions to the rescuer during an emergency. While visual icons on the device will still work, the lack of audio guidance could cause a rescuer to delay or fail to provide life-saving therapy to a patient in cardiac arrest. Affected devices were manufactured in the United Kingdom and distributed across the United States between 2016 and 2024.

Risk

The failure of instructional voice prompts during a cardiac emergency can lead to user confusion or hesitation, potentially resulting in a significant delay in delivering a life-saving shock or no therapy being delivered at all.

What You Should Do

  1. Check your HeartSine samaritan PAD to see if it is model SAM 350P, SAM 360P, or SAM 450P.
  2. Locate the serial number on the back of your device. Affected devices have serial numbers beginning with the prefixes 16D, 16E, 16G, 17D, 17E, 17G, 18D, 18E, 18G, 19D, 19E, 19G, 20D, 20E, 20G, 21D, 21E, 21G, 22D, 22E, 22G, 23D, 23E, 23G, 24D, 24E, or 24G.
  3. Verify if your device's UDI-DI matches any of the following: 5060167125379, 5060167120688, 5060167125720, 5060167128066, 5060167122330, 5060167122491, M727SAM450P, 5060167122514, 5060167121371, 5060167120671, 5060167121630, 5060167128042, 5060167120701, 5060167128080, 5060167120695, 5060167120725, 5060167120718, 5060167120909, 5060167120916, 5060167122071, or 5060167120893.
  4. Contact HeartSine Technologies Ltd or your healthcare provider immediately for further instructions regarding this manufacturing issue and to determine if your unit requires repair or replacement.
  5. If you have further questions, contact the FDA hotline at 1-888-463-6332.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturing issue corrective action

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: HeartSine samaritan PAD (Public Access Defibrillator) SAM 350P
Model / REF:
SAM 350P
UPC Codes:
5060167125379
5060167120688
5060167125720
5060167128066
5060167122330
5060167122491
5060167122514
5060167121371
5060167120671
5060167121630
5060167128042
5060167120701
5060167128080
5060167120695
5060167120725
5060167120718
5060167120909
5060167120916
5060167122071
5060167120893
Lot Numbers:
Prefixes: 16D, 16E, 16G, 17D, 17E, 17G, 18D, 18E, 18G, 19D, 19E, 19G, 20D, 20E, 20G, 21D, 21E, 21G, 22D, 22E, 22G, 23D, 23E, 23G, 24D, 24E, 24G
Product: HeartSine samaritan PAD (Public Access Defibrillator) SAM 360P
Model / REF:
SAM 360P
UPC Codes:
5060167125379
5060167120688
5060167125720
5060167128066
5060167122330
5060167122491
5060167122514
5060167121371
5060167120671
5060167121630
5060167128042
5060167120701
5060167128080
5060167120695
5060167120725
5060167120718
5060167120909
5060167120916
5060167122071
5060167120893
Lot Numbers:
Prefixes: 16D, 16E, 16G, 17D, 17E, 17G, 18D, 18E, 18G, 19D, 19E, 19G, 20D, 20E, 20G, 21D, 21E, 21G, 22D, 22E, 22G, 23D, 23E, 23G, 24D, 24E, 24G
Product: HeartSine samaritan PAD (Public Access Defibrillator) SAM 450P
Model / REF:
SAM 450P
M727SAM450P
UPC Codes:
5060167125379
5060167120688
5060167125720
5060167128066
5060167122330
5060167122491
5060167122514
5060167121371
5060167120671
5060167121630
5060167128042
5060167120701
5060167128080
5060167120695
5060167120725
5060167120718
5060167120909
5060167120916
5060167122071
5060167120893
Lot Numbers:
Prefixes: 16D, 16E, 16G, 17D, 17E, 17G, 18D, 18E, 18G, 19D, 19E, 19G, 20D, 20E, 20G, 21D, 21E, 21G, 22D, 22E, 22G, 23D, 23E, 23G, 24D, 24E, 24G

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94076
Status: Active
Manufacturer: HeartSine Technologies Ltd
Sold By: Authorized distributors
Manufactured In: United Kingdom
Units Affected: 183,248
Distributed To: Alaska, Alabama, Arkansas, American Samoa, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, GC, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, MB, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, U.S. Virgin Islands, Vermont, Washington, Wisconsin, West Virginia, Wyoming

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.