HealthPostures has recalled about 100 IntimateRider chairs and RiderMate benches because the stitching on the black cloth covers can loosen and fail. This defect can cause the user to fall unexpectedly. One person has already reported falling and suffering an ankle injury due to this issue. These products were sold at various specialty retailers and medical websites between September and November 2017.
The stitching that holds the cloth cover to the frame can break during use, causing the fabric to give way. This poses a significant fall and injury hazard, particularly for users with mobility disabilities who rely on the equipment for stable support.
Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.
IntimateRider Chair and the RiderMate Bench
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response