Toyota is recalling approximately 11,418 vehicles, including the 2024 Lexus RX 350, RX 350h, and 2024-2025 Lexus NX 250, NX 350, and NX 350h models. The head restraints on the driver and front passenger seats may be able to be removed without pressing the lock release button, which fails to meet federal safety standards. If you own one of these vehicles, your local dealer will replace the front seat head rest assemblies for free to ensure they remain securely locked in place.
If a head restraint is unintentionally removed and not properly reinstalled, it cannot provide the necessary support to the head and neck during a collision. This significantly increases the risk of injury for the driver or front passenger during a rear-end crash.
Free replacement of driver and front passenger seat head rest assemblies.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response