Chrysler (FCA US, LLC) is recalling 121,398 of its 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints in these vehicles may fail to lock in the upright position, which violates federal safety standards. Dealers will inspect and replace both second-row seat head restraints as necessary for free.
If the head restraints do not lock properly, they may not provide adequate protection during a crash, which increases the risk of neck and head injuries to passengers.
Inspection and replacement of second-row head restraints.
Recall number 20C
Recall number 20C
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response