Chrysler (FCA US, LLC) is recalling 764 Mopar second-row head restraints because they may not lock in the upright position. If a head restraint fails to lock, it cannot properly support an occupant's head and neck during a collision. Dealers will inspect and replace the affected head restraints free of charge, or repurchase the units if they have not yet been installed in a vehicle.
A head restraint that does not lock in the upright position increases the risk of neck and head injuries to seat occupants during a vehicle crash.
You have 2 options:
Free inspection and replacement of the head restraint.
Repurchase of uninstalled head restraints.
Refer to FCA US, LLC recall report for specific model numbers. Manufacturer recall number is 21C.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response