Ford Motor Company is recalling approximately 691,133 vehicles, including 2018-2023 Ford Expedition and Lincoln Navigator models with third-row seating, and 2019-2023 F-Series SuperCab trucks (F-250, F-350, F-450, and F-550). These vehicles were distributed with owner's manuals that fail to include required instructions for adjusting or removing the head restraints in certain seating positions. Ford will provide affected owners with a printed manual addendum that includes the missing safety information at no cost.
Without the correct instructions, head restraints may be improperly adjusted or installed. This increases the risk of neck or head injuries to occupants during a vehicle crash because the restraint may not be in the proper position to support the head.
Owner's Manual Addendum
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response