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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Living Room

Havertys Concord Dual Power Recliner Chairs Recalled for Fall Hazard

Agency Publication Date: June 22, 2023
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Summary

Havertys has recalled about 930 Concord Dual Power Recliner chairs because the metal power mechanism can bend, causing the chair back to detach. This recall affects leather recliners with SKU 0-3500-1827 sold in various colors, including blue and brown, between September 2020 and January 2023. Havertys is providing a free repair by a service technician to replace the failing mechanism part.

Risk

If weight is applied to the chair back while it is returning to an upright position, the metal mechanism can bend and cause the back to detach, posing a fall hazard. There have been nine reports of the chair back detaching, including two reports of injuries to the back, neck, and hip.

What You Should Do

  1. This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 printed on a label located under the seat cushion. The leather chairs were sold in various colors, including blue and brown, and measure 33 inches wide by 41.5 inches deep by 39.5 inches high.
  2. Immediately stop using the recalled recliner chairs to avoid the risk of the back detaching and causing a fall.
  3. Contact Havertys to schedule a free repair by a service technician who will install a replacement part in the metal power assembly mechanism.
  4. You can reach Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com by clicking on "Safety & Recall" at the bottom of the page.
  5. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

Contact: Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.

Affected Products

Product: Havertys Concord Dual Power Recliner Chairs
Variants: Blue, Brown, Leather
Model:
0-3500-1827
Date Ranges: Sold September 2020 through January 2023

SKU is printed on a label affixed to the chair located under the seat cushion. Dimensions: 33 inches wide by 41.5 inches deep by 39.5 inches high.

Product Images

Recalled Havertys Concord Dual Power Recliner

Recalled Havertys Concord Dual Power Recliner

Recalled Havertys Concord Dual Power Recliner

Recalled Havertys Concord Dual Power Recliner

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23769
Status: Active
Manufacturer: Artistic Leathers S de RL de CV, of Mexico (Chairs); Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly)
Sold By: Havertys stores; Havertys.com
Distributor: Havertys Furniture Company, of Atlanta, Georgia
Manufactured In: Mexico
Units Affected: About 930
Distributed To: Nationwide
Importer: Artistic Leathers Inc., of Bonita, California
Contact: Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.
Agency Last Updated: June 22, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response