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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Haier America Recalls Top-Mount Refrigerators Due to Fire Hazard

Agency Publication Date: October 25, 2018
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Summary

Haier America is recalling approximately 137,000 top-mount refrigerators because an internal electrical component can short circuit. This defect can lead to smoking, fires, and property damage, with three such incidents already reported. The recalled units are 10.1 cubic foot models measuring about five feet high and two feet wide, sold in black, stainless steel, and white finishes. These appliances were sold at Lowe's and other retailers nationwide between September 2014 and September 2018. Consumers are advised to stop using these refrigerators immediately to prevent potential fire hazards.

Risk

An electrical component inside the refrigerator can short circuit, which may cause the unit to smoke or catch fire. Haier America has received three reports of smoke and fire resulting in property damage.

What You Should Do

  1. Unplug and immediately stop using the recalled refrigerator.
  2. Check the rating plate on the back of the refrigerator's rear panel to identify if your unit is affected. Look for model numbers HA10TG31SB, HA10TG31SS, or HA10TG31SW.
  3. Verify your serial number by looking for a specific two-digit code after the second 'BL' (e.g., BL*********BLXX*****). Affected codes (XX) include: E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, and GA.
  4. Contact Haier America at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday, or visit www.haierappliances.com and click on 'Recall Information' to schedule a free in-home repair.
  5. Alternatively, you may choose to receive a $150 rebate toward the purchase of a qualified new Haier brand refrigerator instead of the repair.
  6. For additional questions or help identifying your unit, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.

Contact: Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information.

Affected Products

Product: Haier Top-Mount Refrigerator (10.1 cubic foot) - Black
Model:
HA10TG31SB
Lot Numbers:
XX = E9
XX = EA
XX = EB
XX = EC
XX = F1
XX = F2
XX = F3
XX = F4
XX = F5
XX = F6
XX = F7
XX = F8
XX = F9
XX = FA
XX = FB
XX = FC
XX = G1
XX = G2
XX = G3
XX = G4
XX = G5
XX = G6
XX = G7
XX = G8
XX = G9
XX = GA
Date Ranges: September 2014 - September 2018
Product: Haier Top-Mount Refrigerator (10.1 cubic foot) - Stainless Steel
Model:
HA10TG31SS
Lot Numbers:
XX = E9
XX = EA
XX = EB
XX = EC
XX = F1
XX = F2
XX = F3
XX = F4
XX = F5
XX = F6
XX = F7
XX = F8
XX = F9
XX = FA
XX = FB
XX = FC
XX = G1
XX = G2
XX = G3
XX = G4
XX = G5
XX = G6
XX = G7
XX = G8
XX = G9
XX = GA
Date Ranges: September 2014 - September 2018
Product: Haier Top-Mount Refrigerator (10.1 cubic foot) - White
Model:
HA10TG31SW
Lot Numbers:
XX = E9
XX = EA
XX = EB
XX = EC
XX = F1
XX = F2
XX = F3
XX = F4
XX = F5
XX = F6
XX = F7
XX = F8
XX = F9
XX = FA
XX = FB
XX = FC
XX = G1
XX = G2
XX = G3
XX = G4
XX = G5
XX = G6
XX = G7
XX = G8
XX = G9
XX = GA
Date Ranges: September 2014 - September 2018

Product Images

Recalled Haier 10.1 Cubic Foot Top-Mount Refrigerator

Recalled Haier 10.1 Cubic Foot Top-Mount Refrigerator

Rear of the recalled Haier 10.1 Cubic Foot Top-Mount Refrigerator with the serial number on a label at the top left.

Rear of the recalled Haier 10.1 Cubic Foot Top-Mount Refrigerator with the serial number on a label at the top left.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19015
Status: Active
Sold By: Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500.
Manufactured In: China
Units Affected: About 137,000
Distributed To: Nationwide
Importer: Haier America, of Wayne, N.J.
Contact: Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information.
Agency Last Updated: October 25, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response