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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Haibike Recalls Electric Bicycles Due to Fall Hazard

Agency Publication Date: March 23, 2017
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Summary

Haibike is recalling approximately 250 XDURO Urban, Race, and Superrace electric bicycles. The front wheel fork on these bikes can rupture or break while in use, which can cause the rider to fall. These bicycles were sold at independent bicycle dealers nationwide between January 2014 and February 2017 for about $4,000. Consumers should stop using the bicycles immediately and contact Accell North America for a free repair.

Risk

The bicycle's front fork can suddenly crack or break while being ridden, which can cause the rider to lose control and fall. While no injuries have been reported yet, a structural failure of the fork during operation poses a significant risk of serious physical injury.

What You Should Do

  1. Immediately stop riding the recalled Haibike XDURO Urban, Race, or Superrace electric bicycle.
  2. Check the front of your bicycle frame for a letter and number combination starting with 'HAERA' followed by at least three characters. You must remove the battery from the frame to locate this identification code.
  3. Verify if your bike is one of the affected models: Haibike XDURO Urban (2014-2015, Gray), Urban RC (2016, Gray), Race (2014-2015, Black), Superrace (2014-2015, Black), Race S RX (2016, Gray), or Urban S RX (2016, White).
  4. Contact Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday to arrange for a free repair.
  5. Visit www.haibike.com and click on 'Current recalls' on the right side of the page for additional information and identification photos.
  6. For further questions, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.

Contact: Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.

Affected Products

Product: Haibike XDURO Urban
Model:
HAERA
Date Ranges: January 2014 - February 2017
Product: Haibike XDURO Urban RC
Model:
HAERA
Date Ranges: January 2014 - February 2017
Product: Haibike XDURO Race
Model:
HAERA
Date Ranges: January 2014 - February 2017
Product: Haibike XDURO Superrace
Model:
HAERA
Date Ranges: January 2014 - February 2017
Product: Haibike XDURO Race S RX
Model:
HAERA
Date Ranges: January 2014 - February 2017
Product: Haibike XDURO Urban S RX
Model:
HAERA
Date Ranges: January 2014 - February 2017

Product Images

Haibike XDURO Urban model year 2014 electric bicycle

Haibike XDURO Urban model year 2014 electric bicycle

Haibike XDURO Urban model year 2015 electric bicycle

Haibike XDURO Urban model year 2015 electric bicycle

Haibike XDURO Urban RC model year 2016 electric bicycle

Haibike XDURO Urban RC model year 2016 electric bicycle

Haibike XDURO Race model year 2014 & 2015 electric bicycle

Haibike XDURO Race model year 2014 & 2015 electric bicycle

Haibike XDURO Superrace model year 2014 & 2015 electric bicycle

Haibike XDURO Superrace model year 2014 & 2015 electric bicycle

Haibike XDURO Race S RX model year 2016 electric bicycle

Haibike XDURO Race S RX model year 2016 electric bicycle

Haibike XDURO Urban S RX model year 2016 electric bicycle

Haibike XDURO Urban S RX model year 2016 electric bicycle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17114
Status: Active
Sold By: Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
Manufactured In: Germany, Taiwan
Units Affected: About 250 (in addition, 17 were sold in Canada)
Distributed To: Nationwide
Importer: Haibike, of Denver, Colo., owned by Accell North America
Contact: Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.
Agency Last Updated: March 23, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response