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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Prevost Car (US) Inc.: 2023-2024 Motor Coaches Recalled for Grid Heater Relay Fire Risk

Agency Publication Date: November 10, 2023
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Summary

Prevost Car (US) Inc. is recalling 204 motor coaches, including the 2024 H3-45 and several 2023-2024 VIP and Entertainer models. The grid heater cables connected to the relay may be loose, which can cause the relay to overheat and potentially start a fire. Owners can take their vehicle to an authorized dealer to have the relay nuts tightened and any damaged components replaced free of charge.

Risk

A loose connection in the grid heater cables can cause the relay to overheat during operation. This overheating creates an immediate fire hazard, which increases the risk of injury or property damage.

What You Should Do

  1. Check if your vehicle is one of the affected models: 2024 H3-45, 2023-2024 H3-45 VIP, 2023-2024 X3-45 VIP, 2023-2024 X3-45 VIP Entertainer, or 2023 X3-45.
  2. Contact Prevost customer service at 1-908-222-7211 to schedule a free inspection and repair. Mention recall number SR23-42.
  3. Authorized Prevost service centers will inspect the grid heater relay, replace any damaged components, and ensure the relay nuts are tightened to the correct specification at no cost to you.
  4. For additional questions or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and replacement of damaged components and tightening of relay nuts.

How to: Contact Prevost customer service at 1-908-222-7211 to arrange a free repair.

Affected Products

Product: 2024 Prevost H3-45
Product: 2023-2024 Prevost H3-45 VIP
Product: 2023-2024 Prevost X3-45 VIP
Product: 2023-2024 Prevost X3-45 VIP Entertainer
Product: 2023 Prevost X3-45

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V761000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: Prevost Car (US) Inc.; Authorized Dealers
Units Affected: 204 vehicles(51% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 30, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR23-42
Agency Last Updated: June 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response