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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware

Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)

Agency Publication Date: June 24, 2021
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Summary

Gramr is recalling about 92,135 Brushed Gold Tea Kettles because they can expel hot water or excessive steam during use. There have been 122 reports of these incidents, including 18 reports of minor burn injuries. These stainless-steel kettles with a brushed gold finish were sold individually and as part of the CAUSEBOX Winter subscription box between November 2020 and April 2021. Consumers can contact Gramr for a refund or a credit towards another product.

Risk

The design of the kettle can cause boiling water or steam to be ejected forcefully during use, posing a serious burn hazard to anyone nearby. Gramr has received 18 reports of minor burn injuries related to this defect.

What You Should Do

  1. Immediately stop using the Brushed Gold Tea Kettle.
  2. Check the bottom of your kettle to see if 'Rose & Fitzgerald' is stamped on the base to confirm it is part of this recall.
  3. Identify your kettle by its measurements: it should be approximately 5.5 inches in diameter and 8 inches tall from the base to the top of the handle.
  4. Contact Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT, Monday through Friday, or visit www.causebox.com and click on 'Safety Notices' to receive a refund or credit for another product.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.

Contact: Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.

Affected Products

Product: Brushed Gold Tea Kettles
Model:
Rose & Fitzgerald (stamped on bottom)
Date Ranges: November 2020 through April 2021, December 2020 through February 2021

Product Images

Recalled Brushed Gold Kettle

Recalled Brushed Gold Kettle

Recalled Kettle Base

Recalled Kettle Base

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21756
Status: Active
Sold By: Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100.
Manufactured In: India
Units Affected: About 92,135 (In addition, about 12,865 units in Canada)
Distributed To: Nationwide
Importer: Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue)
Contact: Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.
Agency Last Updated: June 24, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response