Google and HP have recalled approximately 145,000 HP Chromebook 11 power supply chargers because they can overheat and melt during use. There have been nine reports of chargers melting, including one consumer who suffered a small burn and one report of property damage to a pillow. These black chargers were sold between October 2013 and November 2013, both separately and included with the HP Chromebook 11. Consumers should immediately stop using these chargers and contact Google for a free replacement.
The internal components of the charger can fail and cause the plastic housing to overheat and melt. This poses a direct fire hazard to the surrounding area and a burn hazard to anyone touching the device while it is hot.
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
HP Chromebook 11 charger
HP Chromebook 11 charger
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response