Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards

What You Should Do

1. Identify your unit by checking the brand name on the control cover and the model and serial numbers located on a label behind the front cover.
2. Determine if your unit is affected by checking if the model prefix matches any of the following: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15, or UCYH15.
3. Verify the serial number: only units where the first four digits of the serial number are between 1001 and 1709 are included in this recall.
4. If your unit is affected, contact Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.amana-ptac.com and click on 'Recall Information' to request a free repair kit and schedule installation by an authorized technician.
5. Commercial owners (hotels, motels, schools, apartment buildings) should expect to be contacted directly by the manufacturer to provide free repair kits.
6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

Affected Products