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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Toys & Games/Ride-On Toys

Go Wheels Self-Balancing Scooters/Hoverboards Recalled by Four Star Imports Due to Fire and Explosion Hazards; Sold Exclusively at Village Mart

Agency Publication Date: November 14, 2017
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Summary

Approximately 1,800 Go Wheels self-balancing scooters (hoverboards) are being recalled because their lithium-ion battery packs can overheat and catch fire. There has been one report of a scooter overheating, though no injuries or property damage have been reported yet. These hoverboards were sold exclusively at the Village Mart store in Memphis, Tennessee, between October 2015 and March 2016 for approximately $200. Consumers who own these scooters should immediately stop using them and contact Four Star Imports to receive a free replacement unit that meets current UL2272 safety standards.

Risk

The internal lithium-ion battery packs are prone to overheating during use or charging, which can cause the product to smoke, catch fire, or explode, posing a significant fire hazard to users and property.

What You Should Do

  1. Immediately stop using and charging the recalled Go Wheels self-balancing scooters/hoverboards.
  2. Identify your product by checking for the 'Go Wheel' logo printed in a circle on the middle of the unit where the two sides connect. The logo is designed to illuminate when the device is powered on.
  3. Verify if your hoverboard is one of the affected colors: black, white, red, blue, gold, or pink.
  4. Contact Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com (click on 'Recall Notice') to arrange for the return of your unit.
  5. Once the recalled unit is returned, you will receive a free replacement hoverboard that is UL2272-certified.
  6. For additional information or questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.

Contact: Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com and click on Recall Notice.

Affected Products

Product: Go Wheels Self-Balancing Scooters (Hoverboards)
Date Ranges: Sold from October 2015 to March 2016

Product Images

Recalled Go Wheels hoverboard

Recalled Go Wheels hoverboard

The “Go Wheel” icon will illuminate when the hoverboard is powered on

The “Go Wheel” icon will illuminate when the hoverboard is powered on

Recalled Go Wheels hoverboard packaging

Recalled Go Wheels hoverboard packaging

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18028
Status: Active
Sold By: Village Mart store in Memphis, Tennessee from October 2015 to March 2016 for about $200.
Manufactured In: China
Units Affected: About 1,800
Distributed To: Nationwide
Importer: Four Star Imports, of Memphis, Tenn.
Contact: Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com and click on Recall Notice.
Agency Last Updated: November 14, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response