Medications & Supplements/Topical Products

Delsam Pharma Artificial Eye Ointment Recalled for Bacterial Contamination

Agency Publication Date: March 22, 2023

Summary

Global Pharma Healthcare Private Limited is recalling 50,000 tubes of Delsam Pharma's Artificial Eye Ointment (Mineral Oil 15%, White Petrolatum 83%) because FDA testing found unopened tubes to be contaminated with bacteria. Using a non-sterile eye product can lead to serious eye infections, which may result in permanent vision loss. The product was sold in 3.5-gram (1/8 oz.) tubes and was distributed nationwide through internet sales.

Risk

The ointment is contaminated with bacteria and is non-sterile, which can cause severe eye infections or inflammation. Consumers using this product are at critical risk of eye injury and potential blindness.

What You Should Do

This recall affects 3.5-gram (1/8 oz.) tubes of Delsam Pharma's Artificial Eye Ointment (Mineral Oil 15%, White Petrolatum 83%) with NDC 72570-122-35 and UPC 372570122353.
Check the crimp at the bottom of the tube or the side of the outer carton for lot number H29 and an expiration date of 11/30/2023 to see if your product is included.
If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.
Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional questions.

Your Remedy Options

You have 2 options:

Option 1: Full Refund

How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund

Option 2: Dispose of Product

How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: Delsam Pharma's Artificial Eye Ointment (Mineral Oil 15%, White Petrolatum 83%)

Variants: 3.5 grams (1/8 oz.) tube

UPC Codes:

372570122353

Lot Numbers:

H29 (Exp 11/30/2023)

NDC:

72570-122-35

Distributed by Delsam Pharma Lic, Bronx, Newyork 10469.

Product Images

Picture of Delsam Pharma’s Artificial Eye Ointment label

Additional Information

Agency: Food and Drug Administration (FDA)

Event ID: 91768

Status: Active

Manufacturer: Global Pharma Healthcare Private Limited

Sold By: internet sales; Delsam Pharma, LLC

Manufactured In: India

Units Affected: 50,000 tubes

Distributed To: Nationwide

Agency Last Updated: March 30, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · FDA Press Release (1) · FDA Press Release (2) · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.

Summary

What You Should Do

This recall affects 3.5-gram (1/8 oz.) tubes of Delsam Pharma's Artificial Eye Ointment (Mineral Oil 15%, White Petrolatum 83%) with NDC 72570-122-35 and UPC 372570122353.

Check the crimp at the bottom of the tube or the side of the outer carton for lot number H29 and an expiration date of 11/30/2023 to see if your product is included.

If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.

Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional questions.