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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskFDA Drug
Medications & Supplements/Over-the-Counter

EzriCare and Delsam Pharma Artificial Tears Recalled for Bacteria Risk

Agency Publication Date: July 10, 2023
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Summary

Global Pharma Healthcare is recalling approximately 400,008 bottles of EzriCare and Delsam Pharma Artificial Tears (carboxymethylcellulose sodium) lubricant eye drops. The recall was initiated after FDA analysis found bacterial contamination in some unopened bottles, and other lots were manufactured under conditions that failed to ensure sterility. Consumers should stop using these eye drops immediately to avoid the risk of serious infection.

Risk

The contaminated eye drops may contain bacteria that can cause serious eye infections. If used, these products could lead to vision loss or other severe health complications.

What You Should Do

  1. This recall affects EzriCare and Delsam Pharma Artificial Tears (carboxymethylcellulose sodium) lubricant eye drops, 10 mg in 1 ml (1%), sold in 1/2 fl oz (15 ml) bottles.
  2. Check the product packaging for NDC numbers 79503-0101-15 (EzriCare) or 72570-121-15 (Delsam Pharma). See the Affected Products section below for the full list of affected lot numbers and expiration dates.
  3. If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.
  4. Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional information or to report adverse events.

Your Remedy Options

You have 2 options:

💰Option 1: Full Refund
How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund
🗑️Option 2: Dispose of Product
How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: Artificial Tears (Carboxymethylcellulose Sodium) Lubricant Eye Drops (15 ml)by EzriCare, LLC
UPC Codes:
379503101157
Lot Numbers:
PCMI005 (Exp AUG-2024)
PCMJ001 (Exp MAR-2025)
PCMJ002 (Exp MAR-2025)
PCMJ004 (Exp MAR-2025)
PCMJ005 (Exp MAR-2025)
PCMJ006 (Exp MAR-2025)
PCMJ008 (Exp MAR-2025)
PCMJ009 (Exp MAR-2025)
PCMJ010 (Exp MAR-2025)
PCMJ011 (Exp MAR-2025)
PCMJ012 (Exp MAR-2025)
PCMJ013 (Exp MAR-2025)
PCMJ014 (Exp MAR-2025)
PCMJ015 (Exp MAR-2025)
PCMH009 (Exp Nov-2023)
PCMH010 (Exp Nov-2023)
PCMH011 (Exp Nov-2023)
PCMH012 (Exp Nov-2023)
PCMH013 (Exp Nov-2023)
PCMH014 (Exp Nov-2023)
PCMH015 (Exp Nov-2023)
PCMH016 (Exp Nov-2023)
PCMI001 (Exp AUG-2024)
PCMI002 (Exp AUG-2024)
PCMI003 (Exp AUG-2024)
PCMI004 (Exp AUG-2024)
PCMI006 (Exp AUG-2024)
PCMI 07 (Exp AUG-2024)
PCMI 008 (Exp AUG-2024)
PCMJ003 (Exp MAR-2025)
PCMJ007 (Exp MAR-2025)
PCMJ016 (Exp MAR-2025)
NDC:
79503-0101-15

Recalled under recall numbers D-0919-2023 and D-0920-2023.

Product: Delsam Pharma's Artificial Tears (Carboxymethylcellulose Sodium) Lubricant Eye Drops (15 ml)by Delsam Pharma
Lot Numbers:
PCMH001 (Exp NOV-2023)
PCMH002 (Exp NOV-2023)
PCMH005 (Exp NOV-2023)
PCMH007 (Exp NOV-2023)
PCMH003 (Exp NOV-2023)
PCMH004 (Exp NOV-2023)
PCMH006 (Exp NOV-2023)
PCMH008 (Exp NOV-2023)
NDC:
72570-121-15

Recalled under recall numbers D-0921-2023 and D-0922-2023.

Product Images

EZRICARE Artificial Tears Lubricant Eye Drops Carton

EZRICARE Artificial Tears Lubricant Eye Drops Carton

Delsam Pharma’s Artificial Tears Lubricant Eye Drops carton

Delsam Pharma’s Artificial Tears Lubricant Eye Drops carton

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 91621
Status: Active
Manufacturer: Global Pharma Healthcare Private Limited
Sold By: EzriCare, LLC; Delsam Pharma LLC
Manufactured In: India
Units Affected: 4 products (400,008 bottles total for all products)
Distributed To: Nationwide
Agency Last Updated: August 21, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · FDA Press Release (1) · FDA Press Release (2) · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.