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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Cadet Apex72 Electric Heaters Recalled Due to Fire Hazard

Agency Publication Date: September 12, 2024
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Summary

Glen Dimplex Americas has recalled about 12,900 Cadet-branded Apex72 high wall electric heaters. The fan in these heaters can malfunction and fail to turn on, which causes the unit to overheat and ignite internally. One incident of a heater catching fire has been reported, though no injuries have occurred. These white fan-forced heaters were sold at electrical distributors nationwide between February 2014 and February 2024.

Risk

The heater's fan may fail to start, leading the unit to overheat and ignite internally, creating a fire hazard for residents.

What You Should Do

  1. This recall involves Cadet-branded Apex72 high wall electric heaters (1200 to 1600 Watts) featuring white dust covers, typically installed in walls at least six feet above the ground.
  2. To identify if your heater is affected, look through the bottom air outlet grill at the rating label for the 'Cadet' brand name, a model number, and a manufacturing date. See the Affected Products section below for the full list of affected codes and date ranges.
  3. Immediately stop using the recalled heaters by turning off the power at the circuit breaker.
  4. Contact Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email apex@glendimplexamericas.zendesk.com, or visit www.glendimplexamericas.com to arrange for a free replacement heater and professional installation at no cost to you.
  5. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.

Contact: Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.

Affected Products

Product: Cadet Apex72 High Wall Electric Heaters (Group A Models)
Variants: White dust cover, 1200-1600 Watts, Fan-forced
Model:
HW128
HW132
HW151
Date Ranges: Manufactured between 01-Mar-21 and 29-Feb-24

Rating label is visible through the bottom of the air outlet grill.

Product: Cadet Apex72 High Wall Electric Heaters (Group B Models)
Variants: White dust cover, 1200-1600 Watts, Fan-forced
Model:
HW162
HW162BP5
HW168
HW168BP5
Date Ranges: Any manufacturing date older than 01-Mar-24

Rating label is visible through the bottom of the air outlet grill.

Product Images

Recalled Cadet Apex Electric Heater

Recalled Cadet Apex Electric Heater

Model and manufacturing date location

Model and manufacturing date location

Cadet, the model and the manufacturing date, in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill

Cadet, the model and the manufacturing date, in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24360
Status: Active
Manufacturer: Glen Dimplex Americas Ltd., of Vancouver, Washington
Sold By: Platt; Crescent Electric; CED; electrical distributors
Manufactured In: United States
Units Affected: About 12,900
Distributed To: Nationwide
Contact: Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.
Agency Last Updated: September 12, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response