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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Mercedes-Benz USA, LLC: 2021 S 580 4Matic Recalled for Detaching Glass Panel

Agency Publication Date: February 17, 2023
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Summary

Mercedes-Benz USA is recalling one 2021 S 580 4Matic vehicle because a fixed glass panel located between the windshield and the panoramic sunroof may not be properly secured. This single affected vehicle contains a defect where the panel could loosen and completely detach from the car while driving. Dealers will replace the front fixed glass panel free of charge to ensure it is properly bonded to the vehicle.

Risk

If the glass panel detaches while the vehicle is in motion, it can fall into the roadway and become a significant hazard for other drivers, increasing the likelihood of a crash.

What You Should Do

  1. Identify if you own the specific 2021 Mercedes-Benz S 580 4Matic vehicle involved in this recall by checking your Vehicle Identification Number (VIN).
  2. Contact any authorized Mercedes-Benz dealer to schedule a service appointment for a free replacement of the front fixed glass panel.
  3. If you have questions or need assistance, contact Mercedes-Benz USA (MBUSA) customer service at 1-800-367-6372 and reference recall number 2023020008.
  4. For additional information, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the front fixed glass panel

How to: Contact an authorized Mercedes-Benz dealer to have the glass panel replaced at no cost.

Affected Products

Product: 2021 Mercedes-Benz S 580 4Matic

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V098000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: authorized dealers
Units Affected: 1 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 17, 2023
Notes: The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 2023020008
Agency Last Updated: March 28, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response