Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard

Agency Publication Date: August 8, 2013

Summary

Giant Bicycles is recalling about 200 Giant brand XtC Advanced SL 29er 0 and 1 mountain bikes, as well as 27.2 mm carbon fiber aftermarket seatposts. The carbon fiber seatposts on these bicycles can crack and break during use, which can cause the rider to fall. Giant has received five reports of these seatposts breaking, though no injuries have been reported yet. These products were sold at bicycle stores nationwide from November 2012 through May 2013.

Risk

The carbon fiber seatpost can suddenly crack or snap while the bicycle is being ridden. This causes the seat to fail, potentially leading the rider to lose control or fall from the moving bicycle, which poses a risk of serious injury.

What You Should Do

Immediately stop using the recalled bicycles and aftermarket seatposts.
Check your bicycle's down tube for the letters 'XTC' to identify the model series.
Verify if you have a white, black, and blue SL 29er 0 model, or a white, black, and red SL 29er 1 model from the 2013 model year.
Examine standalone 27.2 mm carbon fiber seatposts for the names 'Giant' and 'Contact SLR' printed on the post.
Contact an authorized Giant Bicycle dealer to receive a free replacement seatpost.
For more information, contact Giant Bicycle Inc. toll-free at 866-458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday, or visit www.giant-bicycles.com and click on 'Recall Information' at the bottom of the page.
Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

Replace

Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.

Contact: Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.giant-bicycles.com-en-us/ and click on Recall Information at the bottom of the page for more information.

Affected Products

Product: Giant XtC Advanced SL 29er 0 Bicycle

Model:

XtC Advanced SL 29er 0

Date Ranges: Sold between November 2012 and May 2013

Product: Giant XtC Advanced SL 29er 1 Bicycle

Model:

XtC Advanced SL 29er 1

Date Ranges: Sold between November 2012 and May 2013

Product: Giant Contact SLR 27.2 mm Carbon Fiber Seatpost

Model:

Contact SLR

Date Ranges: Sold between November 2012 and May 2013

Product Images

Recalled 2013 XTC Advanced SL 29er 0

2013 Giant XTC Advanced SL 29er 1

2013 Giant Contact SLR seatpost

Additional Information

Agency: Consumer Product Safety Commission (CPSC)

Recall ID: 13261

Status: Active

Manufacturer: Giant Manufacturing Co. Ltd., of Taiwan

Sold By: Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately

Distributor: Giant Bicycles Inc. of Newbury Park, Calif.

Manufactured In: Taiwan

Units Affected: About 200

Distributed To: Nationwide

Agency Last Updated: January 28, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response

Summary

What You Should Do

Immediately stop using the recalled bicycles and aftermarket seatposts.

Check your bicycle's down tube for the letters 'XTC' to identify the model series.

Verify if you have a white, black, and blue SL 29er 0 model, or a white, black, and red SL 29er 1 model from the 2013 model year.

Examine standalone 27.2 mm carbon fiber seatposts for the names 'Giant' and 'Contact SLR' printed on the post.

Contact an authorized Giant Bicycle dealer to receive a free replacement seatpost.

For more information, contact Giant Bicycle Inc. toll-free at 866-458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday, or visit www.giant-bicycles.com and click on 'Recall Information' at the bottom of the page.

Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

Replace

Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.

Affected Products

Product: Giant XtC Advanced SL 29er 0 Bicycle

Model:

XtC Advanced SL 29er 0

Date Ranges: Sold between November 2012 and May 2013

Product: Giant XtC Advanced SL 29er 1 Bicycle

Model:

XtC Advanced SL 29er 1

Date Ranges: Sold between November 2012 and May 2013

Product: Giant Contact SLR 27.2 mm Carbon Fiber Seatpost

Model:

Contact SLR

Date Ranges: Sold between November 2012 and May 2013

Additional Information

Agency: Consumer Product Safety Commission (CPSC)

Recall ID: 13261

Status: Active

Manufacturer: Giant Manufacturing Co. Ltd., of Taiwan

Sold By: Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately

Distributor: Giant Bicycles Inc. of Newbury Park, Calif.

Manufactured In: Taiwan

Units Affected: About 200

Distributed To: Nationwide

Agency Last Updated: January 28, 2015