GE Medical Systems, LLC is recalling 7 systems of its Portrait Core Services software (Model CSSXB) due to a software defect that can cause a total loss of patient monitoring. This software integrates mobile monitoring solutions into hospital systems. After 425 days of continuous operation, the Portrait Central Viewer Application may fail to display patient data, preventing medical staff from seeing vital signs. No injuries or incidents have been reported to date, and the manufacturer has notified affected facilities by letter.
If the software fails after its run-time limit, clinicians may lose the ability to monitor patient vital signs through the central application. This lack of oversight could lead to a delay in recognizing life-threatening changes in a patient's condition, potentially resulting in serious injury or death.
A software issue can result in loss of patient monitoring on the Portrait Central Viewer Application after 425 days of continuous run-time.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES ยท Raw API Response
openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.